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Why businesses should always expect the unexpected

Why businesses should always expect the unexpected

Being caught off guard is one of the biggest worries we have as individuals, and that concern translates over to business. Many of history's biggest incidents—natural disasters especially—had the lasting impact they did because they were unexpected. At the very least, they were not expected to reach the magnitude they did, so people affected by them were unprepared. Hurricane Katrina is a prime example of an incident where people and businesses were not prepared ...